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Frequently Asked Questions

Aqua New Generation RO series is a Home Drinking Water System that uses the principle of reverse osmosis to remove 95-99% of all the mineral and chemical contaminiants from raw tap water. Aqua New Generation products gives you the qualit of bottled water with the convenience of a faueet mounted on your kitchen sink.

Ordinary water filters use a screen to separate only particles of dirt sediment from water. Reverse osmosis employs a semipermeable membrane that removes not only particles but also an extremely high percentage of dissolved contaminants-molecule by molecule-from raw tap water.

The membrane consists of several thin layers or sheets of film that are bonded together and rolled in a spiral configuration around a plastic tub(This is also known as a thin film composite or TFC membrane.) The material of the membrane is semipermeable: it allows water molecules pass through while acting as a barrier to dissolved solids (i.e.:mineral chemical contaminants). When the feed water stream passes across the surface of the membrane, the molecules penetrate the membrane surface, working their way around the spiral and collecting in the center tube. The remaining contaminants are concenterated and washed from the surface of the membrane down the drain.

Assume a membrane is semipermeable, allowing water to pass through while being closed to dissolved salts. Place a membrane between two compartments in a container as shown in the figure to the right. Then place a salt solution in one half of the container and pure water in the other half. Now a fundamental scientific principle comes into play. That is, two different concentrations of liquids with the same system will try to reach equilibrium (i.e. the same concentration of contaminants) on both sides of the membrane . Of course the only way for this to happen is for pure water to pass through the membrane to the salt water side in an attempt to reach equilibrium is called OSMOSIS.

Reverse Osmosis is the reversal of the natural flow of osmosis. In water purification system, the goal is not to dilute the salt solution, but to separate the pure water from the salt and other contaminants. When the natural osmotic flow is reverse, water from the salt solution is forced through the the membrane in the opposite direction by application of pressure-thus the term REVERSE OSMOSIS. Through this process, we are able to produce pure water by screening out the salts and other contaminants.

The raw tap water first flows through a 5 micro particle FILTER[1] to remove dirt, rust and other sediment. The water then flows into a carbon briquette cartridge FILTER[2] which takes out 98%of the chlorine and organic chemicals. The next stage of the process is FILTER[3] 1 micro sediment filter or Block carbon filter to filter multi-chemical compounds and suspension. [4] The reverse osmosis membrane (TFC) which will separate 95-99%of the dissolved contaminants from the water molecules. The contaminants are then washed down the drain. The next stage of the process is the small CARBON FILTER [5] removes the remaining traces of chemicals, taste and odors. The R.O. water is stored in a 4.2 gallons TANK[6] Inside the tank is a balloon-like rubber diaphragm, pre-charged with 14 psi of air. As the tank fills, the air pressure increases and pushes the water out when the faucet is opened. The final element of the system is a POLISHED CHROME FAUCET [7]. It is installed on the kitchen counter or the sink. It is a dual action faucet offering intermittent flow (to fill a glass, hold the handle down) or continuous flow (to fill a coffee pot, lift the handle up). Nowwe offer you the free upgrade faucet without adding any cost.

Although the idea of reversing osmosis has been known for over 10 years, the practical application is a recent development. IN 1962 the U.S Government funded the first R.O. plant which processed 1000 gallons clean water per day. Today, there are more than 3000 large R.O. treatment plants, each producing more than a million gallons of drinking water each day. In 1991, the U.S. Army bought 8,000 large Desal* membranes to their mobile water purification units for troops in Desert Storm. Purify flood water in the Midwest.

YES! Reverse Osmosis was originally designed ro make sea water drinkable for the navy. It is ideal for anyone on a low sodium diet.

YES! An R.O. membrane has a pore size much smaller than bacteria virus, pyrogen microorganisms from tap water and produce sterile water.

The taste of the water depends on the amount of contaminants in the tap water originally. If 95% of dissolved minerals and chemicals are removed, the R.O. water may taste like bottled water (low mineral). or natural spring water (moderate mineral content).

Most of the minerals that we receive are from the foods we eat. Only a very small percentage comes from the water we drink.

The System uses approximately 50/70 gallons per day, depending on the water pressure & membrane capacity. The extra water that runs down the drain is used to wash the contaminants from the surface of the membrane, prolonging its life. However the actual water flow is so slow that most water meters cannot measure the flow and the consumer will not be charged for that water.

YES! The System is having an Automatic Shut-Off Valve in Model no. RO10/15/30aAWT. It shuts off all the water coming into the system as soon as the it is 90% full. It turns the inlet water back on once the tack is half empty. This means the perfilters will have an extended life of three years instead of one. However, there are circumstances where a continuous flushing of the membrane is necessary. Consult your dealer to advise you on option.

YES! The System is having an Automatic Shut-Off Valve in Model no. RO10/15/30aAWT. It shuts off all the water coming into the system as soon as the it is 90% full. It turns the inlet water back on once the tack is half empty. This means the perfilters will have an extended life of three years instead of one. However, there are circumstances where a continuous flushing of the membrane is necessary. Consult your dealer to advise you on option.

It only takes a 1/4* tee and tubing to run the water to a refrigerator or a extra faucet. Some families run system to all of their bathrooms.

Because reverse osmosis removes invisible contaminants that mask flavor, it allows the natural taste of your beverages to come through. You will be able to use less coffee and still get the full flavor. Concentrated beverages like orange juice will taste tangier, You will probably be drinking a lot more water as well, since many people drink soda, Kool-Aid, concentrated juices, and beer as an alternative to bad-tasting tap water. Also, eliminates most of the lime build up on drip cofee makers, preventing the need for frequent cleaning. No longer will you find the white scum on the inside of pans after boilling water.

What is RO?

The process of reverse osmosis removes dissolved salts as well as organics. The process can be explained as the raw water I flown through the membrane by applying pressure, in the process a small percentage of the feed water permeates the membrane, the balance portion of water moves alongside the membrane without being filtered and moves along side the membrane without being filtered and moves out of the system. The stream which permeates through the membrane is the permeate, the second stream of water is called the concentrate because it carries the concentrated salts and other contaminants which are not able to permeate through or rejected through the membrane . Since the two streams of liquid flow side by side to each other this process is also called cross flow filtration process. This process of water filtration ensures that the output water have 99.9% of pyrogens, viruses and bacteria rejection.

What is UV?

In a UV water purifier the germs and other living organisms are not physically removed but killed by the powerful UV light of the UV water purifier. The UV lamp only kills the germs but the bodies of the dead germs remain in the water. For the UV purifier to work properly, the UV light has to travel through the water to kill the germs. So it is important that the water should very clear so as not to block the UV rays. Also the surface of the UV bulb should not have any dirt or algae deposited on it. The problem is that if the UV light is kept off for sometime, then algae can form on the surface of the UV bulb and lessen its killing power.

What is Sand Filter?

Rapid sand filters evolved at the end of the 19th century in the United States and quickly gained popularity. By the 1920s, they were widely used as a major water purification method, since necessary facilities required less land area compared to slow sand filters. Today, a combination of flocculation and coagulation, sedimentation, filtration and disinfection (e.g. chlorination, ozonation) is the most widely applied water treatment technology for treating large quantities of drinking water in industrialised countries (SDWF n.y.) (see also treatment plant set-ups).

Rapid sand filtration, in contrast to slow sand filtration, is a purely physical treatment process. As the water flows through several layers of coarse-grained sand and gravel, relatively large particles are held back safely (DIJK & OOMEN 1978). However, RSFs never provide safe drinking water without adequate pre-treatment and final disinfection. Usually, coagulation and flocculation and chlorination are applied for that purpose.

    The major parts of a gravity rapid sand filter are:

    Chamber: filter tank or filter box
    Filter media (sand)
    Gravel support
    Under drain system
    Wash water troughs

What is Carbon Filter?

Carbon filtering is a method of filtering that uses a bed of activated carbon to remove contaminants and impurities, using chemical adsorption.

Each particle/granule of carbon provides a large surface area/pore structure, allowing contaminants the maximum possible exposure to the active sites within the filter media. One pound (454 g) of activated carbon contains a surface area of approximately 100 acres (40 Hectares).

Activated carbon works via a process called adsorption, whereby pollutant molecules in the fluid to be treated are trapped inside the pore structure of the carbon substrate. Carbon filtering is commonly used for water purification, in air purifiers and industrial gas processing, for example the removal of siloxanes and hydrogen sulfide from biogas. It is also used in a number of other applications, including respirator masks, the purification of sugarcane and in the recovery of precious metals, especially gold. It is also used in cigarette filters.

Active charcoal carbon filters are most effective at removing chlorine, sediment, volatile organic compounds (VOCs), taste and odor from water. They are not effective at removing minerals, salts, and dissolved inorganic compounds.

Typical particle sizes that can be removed by carbon filters range from 0.5 to 50 micrometres. The particle size will be used as part of the filter description. The efficacy of a carbon filter is also based upon the flow rate regulation. When the water is allowed to flow through the filter at a slower rate, the contaminants are exposed to the filter media for a longer amount of time.

What is Multi Grade Filter?

Multigrade filter is a depth filter that makes use of coarse and fine media mixed together in a fixed proportion. This arrangement produces a filter bed with adequate pore dimensions for retaining both large and small suspended particles. This filter performs at a substantially higher specific flow rate than conventional filters. Specific flow rates of 0.82 – 1.64 ft/min have been successfully obtained for treating waters containing 25 – 50 ppm suspended solids respectively to produce filtrate with less than 5 ppm.

    Higher specific velocity
    Raw water can be used for backwashing the filter

What is Water Softner?

The calcium and magnesium ions in the water are replaced with sodium irons. Since sodium does not precipitate out in pipes or react badly with soap, both of the problems of hard water are eliminated. To do the iron replacement, the water in the house runs through a bed of small plastic beads or through a chemical matrix called zeolite contain nothing but calcium and magnesium and no sodium, and at this point they stop softening the water. It is then time to regenerate the beads or zeolite.

Regeneration involves soaking the beads or zeolite in a stream of sodium ions. Salt is sodium chloride, so the water softner mixes up a very strong brine solution and flushes it through the zeolite or beads this is why you load up a water softner with salt. The strong brine displaces all of the calcium and magnesium that has built up in the zeolite or beads and replace it adain with sodium. The remaining brine plus all of the calcium and magnesium is flushed out through a drain pipe. Regeneration can create a lot of salty water.

What is Iron Removal?

Aqua new generation iron & colour removal system is an advanced water condition is systems which removes excess inorganic iron dissolved in water through a process of oxidation. In the systems water is passed through a aeration system and filter housed in a tank. The iron in water accumulates on the filter as a precipitate their by reducing iron level to is / WHO set limited. The precipitates as to be periodically removed passing water through backwash system, we manufacture from 100 lph to 2,00,000ltrs per hour. The filtration packages are offered in MS /FRP /SS vessels as per clients requirements. The operations available are manual and automatic system

What is sewage treatment plant?

The Sewage Treatment Plant process is similar to the way that a Septic Tank works but mechanical components provide a process to help break down solids to produce a cleaner, more environmentally friendly effluent.

Wastewater and sewage, usually from a number of properties, are fed into the primary settlement tank where solids and liquids separate and the liquor flows into the biozone chamber. In the chamber, a pump aerates the waste and encourages good bacteria to digest the organic matter, breaking it down and purifying it.

As it leaves the final chamber known as the humus chamber, the effluent is typically 95% clean and ready for discharge into local watercourses, ditches or land drainage systems, subject to consent by the Environment Agency.

CSG also maintains small scale and commercial Sewage Treatment Plants, keeping mechanical components in perfect working order through regular servicing. Sewage Treatment Plants also need to be emptied at least once a year to keep the system free of the sludge that accumulates naturally over time.

We offer a fast, friendly and very efficient service for homeowners who need help and advice on Sewage Treatment Plants from the experts in domestic sewage collection.

What is Effluent Treatment Plants (ETP)?

Effluent Treatment Plants or (ETPs) are used by leading companies in the pharmaceutical and chemical industry to purify water and remove any toxic and non toxic materials or chemicals from it. These plants are used by all companies for environment protection.

An ETP is a plant where the treatment of industrial effluents and waste waters is done. The ETP plants are used widely in industrial sector, for example, pharmaceutical industry, to remove the effluents from the bulk drugs.

During the manufacturing process of drugs, varied effluents and contaminants are produced. The effluent treatment plants are used in the removal of high amount of organics, debris, dirt, grit, pollution, toxic, non toxic materials, polymers etc. from drugs and other medicated stuff. The ETP plants use evaporation and drying methods, and other auxiliary techniques such as centrifuging, filtration, incineration for chemical processing and effluent treatment.

The treatment of effluents is essential to prevent pollution of the receiving water. The effluent water treatment plants are installed to reduce the possibility of pollution; biodegradable organics if left unsolved, the levels of contamination in the process of purification could damage bacterial treatment beds and lead to pollution of controlled waters. The ETPs can be established in the industrial sectors like Pharmaceuticals, Chemicals and Leather industry and tanneries.

What is MWP?

The filtration system of Mineral Water Pot is designed to remove all kinds of contaminants in your drinking water in the most efficient way in your drinking water.

Using an ingenious gravity flow system, the Mineral Water Pot System can provide you with Mineral water no matter where you are. The Water Pot includes several stages of filtration, including a bed of mineral stones like those in streams and rivers. Dome ceramic is in the filter, to impart “the water of life.” Magnetic Technology completes the process. The Mineral Water Pot is the most convenient way to set up a supply of Mineral water practically anywhere.

What is DM Plant?

Demineralization is the process of removing mineral salts from water by using the ion exchange process.

    Demineralised water is water completely free (or almost) of dissolved minerals as a result of one of the following processes :
    Distillation
    Deionization
    Membrane filtration (reverse osmosis or nanofiltration)
    Electrodyalisis
    Or other technologies.

Demineralized water also known as Deionized water, water that has had its mineral ions removed. Mineral ions such as cations of sodium, calcium, iron, copper, etc and anions such as chloride, sulphate, nitrate, etc are common ions present in water. Deionization is a physical process which uses specially-manufactured ion exchange resins which provides ion exchange site for the replacement of the mineral salts in water with water forming H+ and OH- ions. Because the majority of water impurities are dissolved salts, deionization produces a high purity water that is generally similar to distilled water, and this process is quick and without scale buildup.

De-mineralization technology is the proven process for treatment of water. A DM Water System produces mineral free water by operating on the principles of ion exchange, Degasification, and polishing. Demineralized Water System finds wide application in the field of steam, power, process, and cooling.